E-mail: info@xikar.com

Consumer Hotline:
Toll Free: 1-866-676-7380
International: 1-816-474-7555


XIKAR Lifetime Warranty Information

We are proud to offer our lifetime warranty on all XIKAR products. If you feel that it fails to live up to our promise of function, form, feel, and fair, simply visit the XIKAR RMA Website to request warranty service and we will cheerfully help you resolve any issue. XIKAR reserves the right to repair, or replace at our discretion. Returned items may be replaced with a refurbished equivalent, depending on the age and condition of the return.

If you need to request warranty service, please visit our new XIKAR RMA Website, where you can quickly and easily request warranty service, register your request with an RMA number, receive instructions for service and track the progress of the request though all the steps until completion.

  • 1. Create an account and register warranty service requests 24 hours|day, 7 days|week
  • 2. Track your service request online, including delivery confirmation at XIKAR
  • 3. Fast and continuous communication with via email notifications


We strongly recommend that you insure your product shipment to us with tracking service. XIKAR is not responsible for packages lost in transit to our facility.

XIKAR lighters carry a Lifetime Warranty. Before sending in your lighter, please refer to our online instruction manual or lighter instruction card to fix any occasional problems.

XIKAR recognized among top brands to stand behind the their product quality by offering a Lifetime Warranty.