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TESTIMONIALS Testimonial of the Month! I just bought three new Xikar cutters: One for my motorcycle, one for my golf bag, and one for my briefcase. I have been a Xikar owner since 2000, and have never used another cutter. My original one has served me well all these years, but was recently lost. You make a great product. Tom Lindner
I just wanted to drop a little note to let you know just how much I love my Xikar cutter. I have an Xi2 that I purchased about six months ago. I have used many different cutters from many of the top companies in the world, and never have I found a cutter that I believe comes close to the quality of Xikar. I am the yard foreman at a lumber yard and smoke cigars several times a day. I carry my cutter with me all day, every day. Recently I dropped my cutter and it was run over by a forklift!!! When I realized what had happened, I just knew it was going to be broken. I picked it up and opened it a couple of times and then proceeded to cut my cigar flawlessly. I will never buy another cutter from another company. Xikar is the absolute best cutter in the world. Keep up the good work, and THANK YOU for such a great product! Sincerely, Randy
At age 62, I have seen a lot of pocket knives come and go over the years. But now, after all these years and all those knives, I have found the perfect pocket knife! The Xikar 118SM is really nifty-small and lightweight so there's no heavy weight in my pocket, easy to open and close, and strikingly attractive with its Mother of Pearl scales. Over the past six months, I can't tell you how many magazine and book boxes I have opened with it, but the little blade remains just as sharp as the day I received it. Thank you for making such a wonderful product! Chuck Wechsler
I recently purchased a Xi 188 Extreme and love the blade and handle design. I've been in law enforcement for a little over 12 years now and have done just about every job in law enforcement, from narcotics to SWAT to traffic enforcement to detective work and I have had several occasions to use knives in my line of work. I've used everything from cold steel to bench-made and I thought I was a bench-made fan for life until I lost my bench-made while chasing a felon through the woods. Next day I was at my local knife retailer and saw your knife. I picked it up and was sold at that minute. I haven't wanted anything else since. I think everyone should have the opportunity to know how good a product you have and its their own fault if they don't try it! Thanks for such a great product! Christian R.
In Australia knives are illegal to carry - except if you use it for your occupation. I am a computer consultant and people find it hard to believe that I would need a knife, police in particular. I like wood finished knives and the Amboina doesn't look as threatening as some...LOL! Either way it has saved my life and I carry it everywhere regardless of the law. (So, of course we had to ask why our 118SQ saved Mikey's life....) As for it saving my life... I was driving up the coast to a funeral of a family member when I fell asleep at the wheel. I drove through a guard rail at the aptly named "Dead Man's Corner" down a 35-foot embankment into an amusingly placed tree, right in front of my car. When I woke up several hours later, I found myself in said "ditch" with my seat belt on. I tried for about 15 minutes to get the belt off before I came to my senses and remebered my baby in my pocket. No one would have seen me down there until at least morning and probably not even then! So I cut myself out and climbed up to the top of the embankment and flagged someone down. So you can see why I carry my knife with me everywhere! Thanks for a great product! Mikey
My son and I just purchased two of the new Tech cutters and registered for our free leather sheaths on the Xikar website. It is a nice offering and a good incentive to register. We have just recently 'discovered' the Xikar line of products at a local retail store. As someone who knows, I have been impressed with the craftsmanship, quality, and unique design of the products as well as the high level of product presentaion and packaging. I look forward to seeing an expansion of the product line and of more innovative designs. Thanks for providing great products AND customer service! Rob Q.
Happy Thanksgiving, Kurt and Co! Well, It's almost December, and yet the weather has been so extraordinary in the Boston area these last few weeks that I've been able to continue the constitutional evening cigar on the front porch a while longer. I don't remember exactly how long it has been since I purchased my Xikar cutter - at least a year anyway - but I wanted to let you know that it still brings me sublime satisfaction every time I use it. It still cuts as cleanly as ever, and is an enjoyable part of the ritual of lighting up. As an objet d'art it is an exceptional piece of work - I would nominate it for the Museum of Modern Art if I had a vote. The heart and feel of it, the smooth mechanics - even the sound it makes - are the kind of characteristics which are typical of a "fine thing" like a classic pocket watch or folding knife, whose qualities transcends even their usefulness. Thanks again for creating a true classic. Have a happy holiday. Geoffrey P. It is with heavy heart that I write you this mail….after having a Xikar and recommending them to all of my friends (a few who purchased them after trying mine), I pulled the biggest dummy move ever. On a trip to San Diego I took my cutter (in it's cool little sheath) and my travel humidor to the golf course. Since I was without my clubs, I rented a bag, and your guessed it, that's where I left my Xikar!!! Only to figure that out after returning to Texas, I would have preferred losing the cigars and NOT the cutter!!! Oh well, you make a great product, and I love reading about all the good things people say about them on the cigar internet boards. I promise that when I get some disposable income I will purchase another!! To bad the warranty doesn't cover “bonehead maneuvers”!! Good luck and continued success!! Juan H.
I ordered a Xi 118 knife four months ago from a knife dealer and was immediately impressed with it's quality. Months later, I was in a smokeshop and saw your cutters. I couldn't decide between the MTX and the silver Xi for my father, so I got them both and would let him choose one for Christmas. Two weeks before Christmas, I couldn't wait any longer and let him pick (he was about to use a throw away cutter). We swap every so often as neither of us can stand to have just one! Today I ordered a Xi188. Thanx! ET Bradley My 188BGTC arrived today!! Wow!! This knife is amazing!! The quality, the edge, the whole knife is incredibly impressive! I have bought knives that cost twice as much as my Xikar, but didn't even come close to the quality!! You have a customer for life!! This is going to be my permanent carry knife; at work, at leisure. I am in the security business, by the way! I am so impressed by this knife! I can not say enough about it!! After carrying the knife on my shift last night, I gotta say that you have perfected the tactical pocket clip!! The clip was absolutely secure on my uniform pants, Not once did it come loose. At times, I have some vigorous activites on my shift. Not only was it secure, but I feel that the clip is absolutely perfect in its position on the knife. I believe you have created the perfect tactical folder! I sure hope you guys continue to make knives. There are companies out there that could take some lessons from you. Thank you, thank you, thank you!! Keep up the GREAT work!! Suzanne V.
Hi, I just bought my 4th xikar today, I kept 2 (gold & silver), and gave one to my friends. My Xikar cutters are the only cigar cutters I've ever purchased. I doubt if I buy anything else in the future that's why today I bought a gold one because I have been so impressed with my first one (silver). I always look forward to my next Xikar cut. It is the best cutter in the market today. I've tried my friends Zino, but there's no cutting action like a Xikar. Thank you for such a quality product. I've use a needle syringe and breakfree oil in the inside mechanism of my Xikar. Let me tell you, it is so smooth on the cutting and release. Of course excess oil have been wiped with a Q-tip, it does not take that much to lube it. And when the new models come out, I'll have them two or three. BTW your knives looks good too, if they cut anywhere near or equal to your cigar cutters, I'll have them too. One very satisfied customer! : ) Thank you and best regards Rene A.
Dear Xikar: I would just like to say thank you for your support on such a great product. I have never seen this much devotion. I am so glad that I purchased this cutter. You have been very polite to all my questions, and show great interest in your product and making your customers happy. I was very surprised to find your response on the Cigar Family discussion groups. This just goes to show once again your devotion. I was going to purchase another brand's cigar cutter. Boy was I glad I didn't. You have won this customer hands down. I will definitely buy another Xikar cutter. I understand that you possibly have thousands of e-mails to sort though, but your prompt reply to my past e-mails is greatly appreciated. Thanks again for your support and for bringing a great company to all cigar aficionados. Kenneth L.
In this world of 2004, where a customer is only important until the sale is made. Where problems with a products performance is ignored despite numerous pleas via emails and unreturned calls to customer service, there is an oasis, and its name is XIKAR. Xikar is a company profoundly concerned with its customers satisfaction with its products, as evidenced by their lifetime guarantee on its innovative cigar cutters. If a cutter fails to perform to a customers liking they are urged to return it to the company and have it replaced or refurbished to its original quality. When was the last time you heard of a company policy like that? I have many Xikar products and have always recommended them to friends who are looking for an attractive, unique and quality product, destined to bring many years of peak performance and satisfaction. That's why I close my emails with a picture of a Xikar with the phrase, my friends are a cut above the rest and so is my cigar cutter It is quite satisfying, writing accolades about a company who so richly deserves to be at the top of the market. It is my fondest wish that goal is met and that we can all enjoy that success together. Mark W.
I got in a motorcycle accident this past Saturday. The only thing that saved my right testicle from damage was your cutter. Thank you. I am submitting sad cutter for your perusal and repair. I know it’s not pretty- but can you fix it?” (Name withheld) I have enjoyed ownership and use of a high quality XIKAR cutter for some time now. As a member, for over 6 years, in our local cigar club, Club Amante, at the Tinder Box in Mesa, AZ, I have always been the go to guy to cut everone's cigars when they need cutter. Everyone knows that I always carry my XIKAR. We recently visited Casino Arizona for a club outing for dinner and to enjoy a fine cigar on the smoking patio, when my XIKAR became "displaced/lost". I have been totally out of balance since and have felt undressed as I have carried it daily since new. My fellow club members have now been forced to buy their own cutters and even cut my cigars for me now. I have certainly helped boost your sales here. In fact, because I have felt out of sorts and "undressed" without my XIKAR buddy in my pocket, I just purchased two to replace the lost one so that I will never be without myXIKAR cutter again. It is a tremendous quality product for a true cigar lover since 1965. One of the best products of its kind I have ever utilized. Thanks for creating such a good quality product and for allowing me to relate this story to you. Keep the great quality and product variety coming. An appreciative and devoted fan. PS - And oh, by the way, after numerous attempts to retrieve my cutter from the lost and found, guess who just called today to give me great welcomed news that my "little friend" had actually been in the lost and found and simply overlooked. Yes that's right, now I have three of your XIKARs and am proud of it. Just wanted to share this with you! Bill H A couple of weeks ago, I decided to take my son to wonderful Barstow California, where the Burlington Northern/Santa Fe rail hub is. He's 7 and enjoys trains immensely. So every summer we go there, spend the night in a cheap hotel next to a run-down Pizza Hut, and we spend 2 days gawking at trains, talking with engineers, checking out the shop areas, up into the control tower, and basically try to get away with whatever we can. Heading home, just 10 or so miles out of Barstow, we pulled off the highway where I saw a dirt road leading off towards the open plains. We opened some sodas and plunked around with his BB gun for a while and decided to head back to the highway. Well, once I got off the dirt path to turn around, I quickly sank my truck into the finest sand on this side of the planet. Loose volcanic ash. It was too far to walk to find a phone or someone to hail me a tow truck, and no one on the side of the highway would even stop when we tried to wave them down. Back to the truck we hiked, and proceeded to try to dig the truck out. I dug, and dug.... and dug, to no avail. I jacked up the rear, put work boots underneath the tires, chains, my cooler lid, clothes, anything that might give us traction. Nothing worked. The only thing I had left was my thick rubber bed liner. So I yanked the big liner out and tried to rip it in half a la Charles Atlas. After I talked my son down from his laughing fit, I had to figure out a way to cut the liner lengthwise in half, a half for each rear wheel to hopefully get traction on and get us back to the hard packed trail. With light fading, hunger becoming an issue, and coldness setting in, I was becoming a little worried. Not being wise enough to have a knife of some sort in my truck or toolbox was leaving me with no options. I grabbed a Maria Mancini, clipped the end off with my Xikar, and a little tiny bulb went off over my head. I thought long and hard about what I knew I had to do, but looking at my brave little trooper trying to mask his fear, it soon became a foregone conclusion. I used a hammer to beat the Xikar into submission and soon had two blades from which to work with. Well, that 1/2" thick rubber mat was no task for the Xikar. I thought I would be struggling through both blades to get the mat in half, but one blade slit through it like butter. I put the mats under the tires, and was able to back up the six feet or so to the hard pack and got us home safely. I don't know who was more relieved, my son or myself, but neither of us acted conceded to our fears. Another testament to the durability (and practicality) to the Xikar cutter.
A couple of days ago, I received a magnificent Michael Dixon humidor to store my very fine collection of cigars. I've used many cutters in the past, including the one supplied by Dixon himself, but needed a new cutter worthy of my Dixon Lacewood Humidor. As I stood and schmoozed with my many buddies in Barclay Rex in NYC at the GCT location, they proceeded to show me their best cutters, of course, the Xikar units. After looking at the Xi3 with the redwood handles, I was instantly in love with it and purchased it immediately. In general, I smoke fine cigars with large ring guages and the Xikars are the only cutters on the market capable of doing the job with surgical precision. I am so impressed with my Xi3 that I've shown it to at least ten associates today, many of whom will be buying their own within the next week. A gorgeous humidor protects my great investment in very fine cigars but the cutter is equally as important in ensuring that the cigars are cut in the proper way, thus ensuring the full flavored experience I long for. By the way, I just came out of the hospital after a 15 month straight stay through which I was not expected to survive. Smoking a fine cigar allows me to reflect on the two most important things in life... health and family. Without both of these, we have nothing. My purchase of your Xi3 cutter has further added to the enjoyment of my cigar smoking experience and as such has made my life and the lives of my family members significantly more fulfilling. I look forward to receiving the sheath for the cutter and would like to take this opportunity to thank you for the foresight and great investment in time, energy and ingenuity in bringing such a wonderful product to the marketplace. All the best, Al S
I'm a dedicated Xikar customer because of your fantastic products. I have purchased four Xikar cutters; two Xi2's, one MTX, and one Xi1. I purchased my first Xikar cutter (one of the Xi2's) several months ago. I was so happy with the performance of the Xi2, I decided to order another (one to keep in the car) and an MTX for my keyring. About a week after that, I decided to treat myself to an Xi1 as well. You can consider me a lifelong XIKAR customer. I even recommend them to my fellow cigar smokers every chance I get! Sergio D.
I got the Xi 138 Excel as a dress knife for a wedding since my benchmade was too big, and I was very happy to see the great quality. I love your knives and have my xi138 with me everyday, and - it replaced my benchmade! (Name withheld) You guys are great...! You really delivered above and beyond what was required. I'm in sales myself and am constantly preaching to the team to do what's right for the customer, and everything else will flow from that premise: our growth, our revenue, our profitability. One reason is because not too many companies operate that way, and so when a client finds one that does they stick with them. Like me with Xikar! I've already told the story to at least 13 people...and will forever look to Xikar for what I need for products you offer. Thanks Again! Brian O.
People applauding your customer service were not lying. Thanks a million for your help and quick response. I am looking forward to the sheath. You can be sure that I will buy your products again... Hell, I'm telling all my friends to!!! Martin N.
AS YOU MAY HAVE GATHERED, I AM A KNIFE COLLECTOR. I HAVE BEEN COLLECTING KNIVES FOR THE LAST 15 YEARS. THE FIRST XIKAR KNIVES I BOUGHT WERE VERY DISTINCTIVE, AN UNCOMPARABLE PIECE OF WORK, A CLASS OF THEIR OWN! I WENT BACK AND ORDERED THE 118 STAG. I WANT TO THANK YOU AND EVERYONE THERE FOR A SUPERIOR PRODUCT. Tim S.
This is by far the BEST CUTTER I have ever used! Not only does it look great, it also functions flawlessly! I've had this cutter for 5 days now and have already bought another one (1 for car, 1 for office)! Thanks! Kevin
I've had my MTX Cigar Cutter Multi-Tool for a while now and have nothing but good things to say about it. I have used every tool it has. The scissors seem to be perpetually sharp! It has been an invaluable tool for me as a cigar smoker. Thank you for a wonderful product! Howard
I love my Xi1 cigar cutter! It is passed around my fellow smokers whenever I use it. I always tell my friends that you guarantee your products for life and will continue to promote your fine examples of quality workmanship. Thanks again! Mark
Xikar folks - your products are outstanding and well deserving of the highest reviews and claims! I purchased a Xi2 cutter before deploying to Iraq last year. The cutter performed flawlessly, kept its edge and saw extensive travel and combat! Thanks!! Cpt. Bob Baumeister
This Xikar cutter has been the best! I appreciate your products so much & your customer service is the best on any product I have ever used. Richard B.
I appreciate your excellent customer service. I have recommended, and will continue to recommend, your products to my cigar smoking friends. I'm glad to promote companies with excellent products and services. Keep up the good work! Chuck S.
I just registered my 4 xikar cutters to get my free leather sheaths. I have 4 Xi2 model cutters and love them all. I wouldn't be without one; so I keep one in the car, one at the desk, one at the reading chair, and one in the cigar humidor. Thanks for a great product! Joe R
I am pretty 'mouthy' when it comes to customer service. When it is good, people hear about it, and when it is bad, more people hear about it. You can bet I will tell my cigar smoking friends about your awesome cutter and your more wonderful 'stand-behind your product' guarantee. Chris C.
Thank you for your timely response to my E-mail. The Xi 188 BGTC I bought from Xikar is what got me HOOKED on your knives. You have a life long Xikar buyer in me. You guys make amazing knives. The pocket clip on the 188 BGTC is THE PERFECT clip for a tactical knife; it holds on the pants well. The 780 is an incredible knife, as the size is perfect, and the blade shape is fantastic. Anyway... THANK YOU so much for your time. You guys have the best customer service!! You really DO care about your customers, and THAT is another reason for MY loyalty to Xikar!! Have a great day! Sincerely Suzanne V.
I am very impressed with the customer service that I received from your company. Not only will I be a future customer of other Xikar products, I will advertise your products to my other cigar smoking friends. Nick S.
Wow - I'm impressed with your followup. Great product made better by great service. Thanks Steve A.
Outstanding! Thanks! The Xikar is definitely a "cut" above any other cigar clipper on the market today! Thanks again. John B. I have been more impressed with Kurt and his company than that of any company I have had to deal with lately. If there is one thing that Kurt knows it is customer service. It is rare these days and refreshing to see. I have used many cutters and even like several models (Prometheus and Zino to name a couple) but when you get down to brass tacks they don’t stack up. All things considered (price, quality, quality of cut, warranty and most importantly CUSTOMER SERVICE) Xikar wins every time. It is nice to see that others have experienced the same results. Chris E.
To say that I am a satisfied customer would be an understatement of Double Corona proportions. If there exist a more superior cigar cutter on the market, I would like to see it! Furthermore, I am happy to say the quality of your product is only surpassed by the genuineness of your lifetime blade sharpening warranty. Adam H. It is encouraging in this day and age to find a company that will stand behind its products, and in fact, so much so that it will guarantee it’s product for life. It is unusual for corporations to honor their commitments and then as a surprise addition warranty their product for life. I can only express my joy at having come into the Xikar cutter, and will definitely enjoy it for as long as I own it. Lyon G.
Your customer service and superior products separate you from all the rest. All my friends either have, or will be getting, a Xikar. Randall G. I have been keeping my Xikar cutter at home and using a cheaper one when I travel. The Xikar is so much better though I think I'll break down and purchase another one. Best of luck to you. Charles R. By the way, this critter is by far the easiest cutter I have ever handled. Gary R.
I just wanted to sent this e-mail to congratulating you on creating a great cutter. I've had my Xikar for well over a year at it still is as sharp as the day I got it. It has provided hundreds of precision cuts on many fine cigars. It is a cutter well worth it's weight in gold! Troy M. I just wanted to thank you for making such a superior product. Your cutter makes me want to smoke more cigars than I already do just so I can put the blade into action. It is a joy to so cleanly clip my cigar. The Xikar cutter is the best purchase I have made in years. I also want to thank you for the free sheath; it too is a beautiful product. I am now a believer in Xikar and I will keep an eye out for your other products. Mark K.
A good friend came in to the local cigar club and showed off the new cutter he got as a gift on a recent trip. It was a Xikar. I had to have one. I logged on to your site and found a local dealer (Vendome in Toluca Lake, CA). After a call that let me know that they had some in stock, I was in the car and in less time than it takes to smoke a robusto, I was the owner of my own Xikar. I love it! I have other cutters that cost as much or more (Big name cutters, with big stores as well) and they can't come close to Xikar. You did it right! Scotto I received my Xikar cutter today and I simply love it! This is a great product and I will spread the word about it. Gustavo P.
Recieved the Xikar cutter this morning, It looks great! Thanks. So, I christen it with a Le Hoyo de Monterrey - Epicure No.2 (Robusto) after lunch... Its a very well design and built cutter with a very clean & crisp cut. Very easy to use and hold. I'll enjoy it every time I have a cigar. Cheers! Edmund
I received my cigar cutter a week or so ago and it is FANTASTIC!! I have shown everyone that I can my pride and joy, and I hope that you get a few more sales. I am very proud of my cutter, and I thank you for the very prompt service. Royce L.
This is the best cutter I have ever used... It is consistant, comfortable and easy to carry. I have cut well over 200 cigars with the Xikar and it still cuts perfectly. I would challenge any other cutter to perform this well... and I should know, I have had a few of the over priced Brand Name cutters... they are all in a drawer, dull and collecting dust. Thanks for a great product. John F.
Being a custom knife collector I insist on superior fit, finish, function and form. The XIKAR meets all of my criteria; it's not only an exceptional tool it's also a stylish and unique cutter. The ergonomic form enhances its function, and the fit & finish are smooth, clean and precise. Thanks! I hope you've sent one of these to Cigar Aficionado® to include in their next review of cigar cutters if not do so, it blows them all away. Jim F.
Thanks for making such a GREAT product! It's the only thing I use to cut my cigars! I went on a trip in August and didn't want to take a chance on having it seized by airline security. I picked up a cheap cutter once I reached my destination. The difference in the cut was incredible. I couldn't wait to get home again! With a nice clean cut, and not having to worry about little stray bits of tobacco, and no chance of crushing the cigar, the Xikar cutter is a great start to the smoking experience....Not to mention it makes a great conversation starter! Thanks again Aric B.
I wanted to drop you a note to inform you that I received my cutter this early afternoon. It functions just beautifully! Thank you for your service and consideration. Dr. Robert Unbelievably unique cutter -- over 600 cuts so far. People absolutely love it! Steve S.
Life's Small Pleasures I recently purchased an Xi3 Redwood and I am extraordinarily pleased with my new cutter. It is truly one of life's small pleasures... owning one of the finest cutters produced in the world. As a Special Forces soldier in the U.S. Army you can imagine that I appreciate fine craftsmanship and fine cutlery. Your product brings a simple joy each and every time I cut and smoke a fine cigar. Sincerely Yours Robert R I want to tell you that I really like your cutters. I used one of the Xi2's in Iraq for the last year and it held up great. It went on almost every mission with me and always worked when I had time and wanted a cigar. Thank you for a great product. 1LT John A. G. I enjoy using the cutter so much my beloved Havana's are down to just stubs (ain't even lit them) and are now too short to light. You should offer Cigar Insurance against this! Ken E.
The knife is AWESOME! I've been carrying / using it daily since it arrived. It's extreme well made and functional. Thank you again! Chief Leonard B., PHD
I did a lot of research to purchase my new knife. Not only did your model XI-188SASC have superior materials and styling but also had a reasonable price. When I received it, I was flabbergasted at the quality and great looks. Keep making products like this and you will have a customer for life! Rick H.
I would like express my appreciation at the great customer service I have received dealing with your company. In this day and age of what passes as customer service for most companies you folks have raised the bar and are to be congratulated on your approach to customer satisfaction. I am a member of a cigar board and have known about your product for some time, several of the posters have raved what a great company you are to do business with. I echo their sentiments and hope to purchase another cutter in the near future. Thank you for great cutters. I use mine regularly and of all the cigar accessories that I own it is my favorite! You have gained a customer for life!! Sincerely Tom L. Just received my new Xikar Elan 118 gentleman's pocket knife. It is extremely well conceived and designed. It definitely stands out from anything else I have ever carried. I'm looking forward to years of use from it. I better be careful where I set it down as it's sure to attract a lot of attention! I just went online and ordered my free leather sheath. Looking forward to receiving it. Keep up the excellent work with your design and craftsmanship! Sincerely LM Rodriguez
I highly commend your company for your attention to the customer -- it's almost too good to be true, but it is! I just wanted to let you know that I noticed your great customer service and to me that is the next most important thing to the sale. XIKAR products are high on my recommendation list.... Thanks again. Sincerely Joe I.
Just wanted you to know that I think this is the BEST cutter I've seen in the 15 years I've been a cigar enthusiast. I have recommended your product to several cigar dealer friends in the Chicago area. I'll probably end up being your best sales rep !!! Thanks for making a great product! Rick S. Sirs, I received one of your cutters for Christmas and after using it for 3 days, I can honestly say it is the finest cutter I have ever used and I've had atleast a hundred of them over the years. Not only does it do an excellent cutting job, it is a pleasure to use. Thank you for such a fine product. Ron C. Just a quick note to express my appreciation for one of your representatives (Bill) and the way your company treats its customers. I called today to ask about purchasing a replacement pouch for the Xi I purchased around three years ago. The velcro tab has worn off due to normal wear and tear from three years of use. Bill offered to send a replacement pouch free of charge. You really now how to impress your customers. I constantly read about the rave reviews concerning your products and customer service on Cigar Weekly, Herfer's Paradise, and Cigar Family web BB's. Now I will be another one of those people. Thanks! Mark T I have carried this knife (Xi-188 Extreme) for a few weeks and it is amazingly light and slim, I really don't notice it. This is unusual for such a big knife. Dave Boeckel, GM
Great job on a wonderful product! My Xi Cutter is by far the most attractive and functional cigar cutter I've ever seen! I was so impressed that I simply had to take a moment to send my comments to you. Thank you for having designed and produced such a magnificent tool! I plan on having this wonderful cutter with me every moment I have a cigar around, and am excited to be able to purchase one of your knives in the near future. If your cutlery is anywhere near as impressive in quality and appearance then I'm sure to be as happy with it. Thanks again for a wonderful product. Sincerely Randy T Good morning! I got the 138 Excel knife this weekend and its a real beauty! I was actually quite surprised! The knife is better than I thought, and the size is perfect for carrying. Its probably the lightest knife I own, and maybe the sharpest as well. This may well replace my Spyderco Police Culprit as my everyday carry knife. Thanks again, I can assure you this well-made knife will not be wasted on me. I'll spread the word! Keep up the good work, and I'll talk to you soon! Best Regards Shawn C. (police officer)
Xikar cutters are the very best....we all know that. What really stands out is their customer service! It is so refreshing to deal with a company that not only stands behind their product, but also goes above and beyond the call of duty to make the customer happy.No matter how small, Xikar comes through! Thank you! Mike I've been a dedicated Xikar user for the past several years. I smoke about a thousand cigars a year and my cutter is often used by others. Eventually it became a little less than scalpel sharp. I sent it in for a sharpening and was very pleased with the quick turnaround. This is not the first time that your company has presented excellent service. Further, your personnel are polite and helpful on the phone, internet and by mail. Looking forward to my next 50,000 cuts. Steven Hi, I would like to be the proud owner of the Xi3. I could get an Xi, but I just can't help looking at that Xi3. I almost wished you didn't make it so I wouldn't have this dilemma! Alex Hello, Just wanted to drop you a note complimenting your knives. I've been a knife collector for over 20 year, as such I've owned many fine custom and production knives. I must compliment you on the fit, finish and overall quality and design of the 188 Extreme. It's already earned a place in my every day carry rotation and has bumped some other "premium" knives out. Good work! Thanks! Scott |
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Copyright 2008 - XIKAR, Inc : 7.01 Contact : Email Newsletter : Legal & Privacy |
